Support

Email support@margewise.io and a real person will reply, usually within one business day.

Helpful to include

• Your store's myshopify.com address
• The page and date range you were looking at
• A screenshot, if something looks wrong

Common questions

Why doesn't my profit match Shopify's sales report?

Shopify reports sales. Margewise removes VAT or sales tax and refunds, then subtracts product cost, payment fees, shipping, packaging, returns and ad spend. Check that every product has a cost under Settings → Products.

How do I remove my data?

Uninstall Margewise from your Shopify admin. Your store's data is deleted within 48 hours of Shopify telling us the app was removed. You can also email us to request deletion at any time.